Terms & Conditions (Fibromyalgia Consultation)

Please read the Terms of Use for your Consultation carefully and in their entirety before purchasing and scheduling your Fibromyalgia Coaching Consultation. 

These Terms & Conditions contain an Arbitration Clause and require you to dispute or resolve any claim with me through Arbitration. By agreeing to these Terms & Conditions, you agree to the Arbitration Clause in Paragraph No. 18 and voluntarily waive your right to a jury trial.

By scheduling a fibromyalgia coaching consultation with me, you hereby agree to the following:

1. DEFINITIONS

“Company”, “We”, “I”, "Me", “Our”, “Us” or “IFCI" means Tami Stackelhouse and International Fibromyalgia Coaching Institute, LLC.

“Participation”, “Participating”, “Using”, or “Use” means engaging in the Consultation.

“Consultation” means the Fibromyalgia Coaching Consultation.

“Coach” and “Student Coach” means Tami Stackelhouse or the independent Certified Fibromyalgia Coach^® or independent Certified Fibromyalgia Coach^®-in-training conducting the Consultation.

“You”, “User”, or “Your” means the purchaser and person scheduling and attending the Consultation.

2. CONSENT

By participating in the Consultation, you implicitly and voluntarily agree to act in accordance with, and abide by, these Terms of Use.

3. DISCLAIMER

By participating in the Consultation, you understand that I am not a medical doctor, psychologist/psychiatrist, or other licensed medical professional. You are expected to discuss any changes to your health, diet, or exercise regimen with your physician or another medical professional first before trying them.

This Consultation is for informational and educational purposes only. The information and education provided in this Consultation is not intended or implied to supplement or replace professional medical treatment, advice, and/or diagnosis.

Although I do our best to make sure all of the content in your Consultation is up to date and/or accurate, I do not make any representation that all the information is accurate or free of errors at all times. I do not assume any responsibility for accuracy of the information given during your Consultation, or its safety or efficacy as it applies to you. You should review any and all changes to your diet, lifestyle, exercise regimen, or supplement routine with your medical professional.

4. REFUND POLICY

By scheduling the Consultation, you are holding a space on my calendar that is no longer available to other clients. Therefore, I am unable to offer a refund once you have scheduled the Consultation and completed the purchase. You understand this provision and agree that you are not entitled to a refund once payment has been issued.

Further, you agree and understand that changing your mind about the Consultation, cancelling the Consultation, failing to follow through or understand how to attend the Consultation, not experiencing the results you expected or desired, or experiencing any other similar situations does not entitle you to a refund of the Consultation fee. 

If you have any questions or concerns, or if there is anything we can do to make your experience a more pleasant one, please contact me.

5. APPOINTMENT CANCELLATION & RESCHEDULING POLICY

Please understand that when you cancel or change your appointment without giving adequate notice, I miss the opportunity to fill that appointment time, and clients on my wait list miss the opportunity to receive our help.

If it becomes necessary for you to cancel or reschedule the Consultation, please contact me at least 24 hours in advance. As noted in our Refund Policy (#5 above), there are no refunds for cancelled Consultations, regardless of when the Consultation is cancelled.

To cancel or reschedule your appointment, please contact me or use the Change/Cancel Appointment link in your appointment confirmation email.

If you do not cancel at least 24 hours in advance, you will forfeit the payment for the Consultation. If there are extenuating circumstances and you would like to reschedule your Consultation, contact me for consideration.

6. LATE APPOINTMENT / NO SHOW POLICY

Any late arrival will shorten your appointment time and will not be made up by running into the next client’s scheduled appointment. 

If you are more than 10 minutes late for the Consultation, I will do my best to reschedule the Consultation for another time that is convenient for you. However, I may not be able to accommodate you and I may need to refer you to another Coach or Student Coach.

If you are more than 10 minutes late for the Consultation a second time, it will be treated as a cancellation with less than 24 hours notice.

7. CONFIDENTIALITY

This Terms of Use is considered a mutual non-disclosure agreement, meaning both you and I agree not to disclose, reveal, or make use of any confidential information learned by either party during discussions, calls, emails, or otherwise. 

I will not disclose or share any confidential information learned as a result of your request for a Consultation and will continue to keep your confidential information private, even after the relationship between us has ended.

8. NO CLAIMS MADE REGARDING RESULTS

Any and all current or past-client testimonials, statements, or examples used by ME are simply that: examples. They are not guarantees that you will also experience or receive the same results. Each person and their circumstances are unique and nothing shall be interpreted as a guarantee that you will experience the same results as another client of mine. 

9. DISCLAIMER — NO WARRANTEES, GUARANTEES, OR REPRESENTATIONS ARE BEING MADE

I do not offer any representations, guarantees, or warranties, of any variety, regarding the Consultation in any way. The Consultation is offered “AS IS” and without representations, guarantees, or warranties of any kind, including but not limited to, implied warranties of merchantability and fitness for a particular purpose, neither express nor implied, to the extent permitted by law. I am not liable for damages of any kind related to your use of information provided during the Consultation.

10.  Your Release of ME, Indemnification, Hold Harmless

To the fullest extent permitted by law, Tami Stackelhouse and International Fibromyalgia Coaching Institute, LLC expressly disclaim liability for any direct, indirect, and/or consequential damages suffered by you related to your purchase or use of, or participation in, the Consultation, its materials, my website, or any other information obtained by you from me. By scheduling the Consultation, you hereby agree to this limitation of liability and release me from any and all claims.

By participating in and/or purchasing the Consultation, you agree to release, forgive, forever discharge, defend, indemnify, and hold me harmless, along with my subsidiaries, employees, agents, contractors, subcontractors, shareholders, directors, officers, coaches, students, assignees, licensees, and affiliates from any and all claims, suits, actions, charges, demands, liabilities, damages, judgments, and/or costs, related to, or arising out of, your purchase of or participation in the Consultation and/or your breach of any obligation, warranty, covenant, or representation set forth in these Terms of Use. 

By enrolling in the Consultation, you agree to release me from any and all claims, and further agree to at all times defend, indemnify, and hold harmless Tami Stackelhouse and International Fibromyalgia Coaching Institute, LLC as stated in this section herein. 

11. ARBITRATION CLAUSE

If you have any complaint or should any issue arise in the use of the Consultation, please contact me directly first.

However, if we are unable to amicably resolve your dispute in that manner, you agree that you and I shall submit your dispute to binding arbitration with the American Arbitration Association, before an arbitrator that is mutually agreed upon, in accordance with the American Arbitration Association’s (“AAA”) rules.

By agreeing to this term, you hereby agree and understand that you’re waiving your right to a jury trial in court, which would otherwise be available to you if not for this Arbitration Clause. Should any arbitration hearing need to be held, it shall be held within 50 miles of Renton, Washington.

If the arbitrator issues an award and a judgment is made, the judgment will be binding and will be entered in court in the State of Washington. The only award that can be issued to you is a refund of any payment made to Tami Stackelhouse or International Fibromyalgia Coaching Institute, LLC for the applicable Consultation. You are not permitted to seek additional damages, including consequential or punitive damages.

12. LIMITATION OF LIABILITY

I am not responsible or liable in any way for any and all damages you receive directly or indirectly from your participation in the Consultation. I do not assume liability for damages, injuries, harm, death, misuse of (or failure to properly use) the Consultation or its content, due to any act, or failure to act, by you. IN NO EVENT SHALL I BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES.

13.  PAYMENT, PURCHASE, AND PAYMENT PLAN TERMS

When you pay for the Consultation, you may pay using any credit or debit card bearing a Visa, Mastercard, American Express, Discover, JCB, or UnionPay International logo. I also accept payments from mobile wallets such as Apple Pay, Google Pay, and Samsung Pay. By doing so, you give me and International Fibromyalgia Coaching Institute, LLC permission to automatically charge your credit card for payment. You will receive an electronic receipt following your Purchase, which you should retain for your records.

I do not accept any chargeback threats (real or threatened). If any chargebacks are placed on the Consultation, I will report said incident to the major credit reporting agencies. Doing so could have a negative impact on your credit report and/or credit score. Should I need to do so and you would like to have this report removed from your credit report, please contact me to arrange for payment owed. Once payment owed is received, I will make the appropriate reports to the credit agencies.

Payment processing companies may have different privacy policies and practices than I do. I am not responsible for the policies of the payment processing companies. As with any online purchase, there are circumstances beyond my control which may compromise your credit card or payment method. I am not liable or responsible for any of those circumstances.

You hereby release me from any and all damages related to your payment or use of my payment processing companies in which you incur and further agree not to assert any claims against me or them for any damages which arise from your Purchase or use of our Site and its Content.

14.  SEVERABILITY 

The provisions of these Terms of Use shall be deemed severable, and the invalidity or unenforceability of any provision shall not affect the validity and enforceability of any other provision hereof. If any Section, subsection, sentence, or clause of these Terms of Use shall be adjudged illegal, invalid, or unenforceable, such illegality, invalidity, or unenforceability shall have no effect on the Terms of Use as a whole or on any Section, subsection, sentence, or clause hereof not expressly so adjudged.

15.  ENTIRE AGREEMENT

These Terms of Use contain the entire agreement between you and me. There are no other promises or conditions in any other agreement (oral or written) between you and me.

16. CHANGES TO THESE TERMS & CONDITIONS

I reserve the right to change, amend, or otherwise alter these Terms & Conditions at any time without notice to you. When changes are made to these Terms & Conditions, I will update the “Updated on” date at the bottom of this page. If you do not agree with these Terms & Conditions, please do NOT use our Site, read or implement its Content, or Purchase or Download anything from us.

17. CONSENT TO GOVERNING LAW

These Terms & Conditions, and any dispute arising out of it, shall be governed by the laws of the State of Washington.

18. CONSENT TO JURISDICTION

You hereby irrevocably consent to the exclusive jurisdiction and venue of any Federal Court in the United States District Court for the District of Washington or a state court located within the State of Washington in connection with any matter arising out of these Terms & Conditions, Privacy Policy, Disclaimer, or as a result of your participation in the Consultation.

19. CONSENT TO SERVICE

You hereby irrevocably agree that process may be served on you in any manner authorized by the Laws of the State of Washington for such persons, and you waive any objection which you might otherwise have to service of process under the laws of the State of Washington.

20. YOUR PRIVACY & SECURITY ON THE SITE

Please read my Privacy Policy for how I handle your personal information.

21. CONTACT

If you have any questions or concerns regarding these Terms & Conditions, you may contact me using the following information:

Website: TamiStackelhouse.com

Email: Contact Tami

Business Address:  18898 123rd Place SE, Renton, WA 98058

Updated on March 15, 2025